AI Chatbot Development

This is not a generic chatbot that says "I'm sorry, I didn't understand that" after two messages. I build AI chatbots purpose-designed for specific industries with the exact questions your clients ask, the workflows your staff follows, and tight integration into your existing tools.

A dental office chatbot knows your services, insurance networks, and scheduling availability — it books appointments, answers "do you accept Delta Dental?", and collects patient intake forms before the visit. A law firm chatbot qualifies potential clients by asking the right screening questions, captures case details, and routes qualified leads to the appropriate attorney. These chatbots are trained on your specific business data using Claude or OpenAI, integrated with your CRM (HubSpot, Salesforce, or industry-specific tools like Clio or Dentrix), and deployed on your website, Facebook Messenger, or SMS.

I start with an industry analysis. What questions do your clients ask most? What's your intake workflow? What qualifies a good lead versus a time-waster? This isn't generic research — I study your actual call logs, intake forms, and FAQ pages.

Then I design the conversation flows. Not a rigid decision tree — a flexible AI-powered dialogue that handles the messy way real people communicate. The chatbot understands context, asks follow-up questions, and knows when to hand off to a human.

I build and integrate the chatbot with your existing tools: calendar systems (Cal.com, Google Calendar, Calendly) for scheduling, CRM (HubSpot, Salesforce, Clio) for lead capture, and your website or messaging platforms for deployment. Testing happens with real scenarios from your business — not hypothetical examples.

After launch, I monitor conversations for the first 30 days, identify gaps in the chatbot's knowledge, and refine responses. Monthly performance reports show you exactly how many leads were captured, appointments booked, and questions handled without human intervention.

High-volume service businesses that answer the same questions hundreds of times a week. If your front desk staff spends more time answering "what are your hours?" and "do you accept my insurance?" than doing productive work, this chatbot handles it.

Ideal industries include dental offices and medical practices (patient intake, insurance verification, appointment scheduling), law firms (client screening, case type qualification, consultation booking), real estate agencies (property inquiries, showing scheduling, buyer/seller qualification), insurance brokers (policy questions, quote requests, claims intake), and home services companies (service inquiries, estimate scheduling, emergency triage).